

| About Us Infinite Group are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Infinite Group The Unit 35 Middle Leigh Street Somerset BA16 0LD United Kingdom Phone: 01458 441 463 Fax: 01458 442 877 Email: sales [at] inf [dot] co [dot] uk Artificers Unhindered Ltd VAT Number GB790 7494 86 Artificers Unhindered Limited Company No. 4641845 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling All orders over £15.00 are sent free of charge, orders under have a fixed postage charge of £2.50. We send all orders by first class post or 72 hour carrier. Orders sent outside the UK are charged at cost. |
| Delivery Schedule Unless other wise arranged we reqire payment prior to dispatch of an order. We will normally send your order to you in 3 business days this can be longer if the items require manufacture. International orders are generally received in under 6 days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security Credit card orders are handled by www.worldpay.com or www.paypal.co.uk . We do not receive your credit card details on our servers or retain information about your card. If we take payment over the phone then the information is used to complete a credit card payment through www.streamline.com and all details are then destroyed. WorldPay and Streamline are Bank of Scotland company's (Natwest is their retail arm in Britain). |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01458 441 463 (International +44 01458 441 463) or fax us on 01458 442 877 or write to us at The Unit 35 Middle Leigh Street Somerset BA16 0LD United Kingdom |
| Privacy Policy Infinite Group do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |

